NdalamaCore product experience

See the whole lending operation working as one.

Explore how customer onboarding, lending, collections, accounting and service come together in one clear operating journey—from the first customer record to management assurance.

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Demonstration environment: Mwayi Microfinance Limited and all people, documents, rates and transactions shown here are fictional.

NdalamaCore journey from customer onboarding through lending, accounting and management insight

Why NdalamaCore

A clearer way to run inclusive-finance operations.

NdalamaCore gives each team the view and actions they need while keeping the institution connected around the same customer, loan and financial record.

One connected customer journey

Move from onboarding and assessment to approval, disbursement, repayment and service without losing context between teams.

Confidence in every amount

Repayment schedules, allocations, receipts and balanced accounting entries are calculated and recorded together.

Visibility for every role

Staff work within clear responsibilities while managers can trace portfolio results back to branches, products and transactions.

Mwayi demonstration journey

Eight scenes. One connected operation.

0 / 8scenes explored

Read each scene below for a self-guided overview. If you have demonstration access, open the matching workspace to explore the live fictional workflow.

Management · all branches

See the portfolio clearly

Begin with customers, active loans, principal outstanding, collections, arrears and portfolio-at-risk views that lead back to source records.

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Loan officer · branch view

Know the customer

Follow a complete customer profile through identity and KYC, relationships, documents, loan history, visits and activity.

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Loan officer · application

Build the right loan

See product terms, income and expenses, affordability, security and a precise repayment schedule come together in one application.

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Branch manager · approval

Approve with confidence

Review the full application record, confirm authority and record an independent decision with a clear reason.

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Cashier · teller

Move money and account for it

Disburse an approved loan, receive a repayment and follow the voucher, receipt, allocation and balanced accounting entries.

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Collections · finance · audit

Stay ahead of the portfolio

Prioritise arrears, record follow-up, reconcile settlements, review reports and trace the history behind each result.

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Customer · member operations

Serve customers and members

See secure self-service for statements, receipts and requests alongside savings, shares and member-account operations.

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Leadership · administration

Turn operations into insight

Bring institution settings, currency references, analytical snapshots and reviewed portfolio explanations into the management view.

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What the product covers

The capabilities teams use every day.

The demonstration links these working areas into a single product story. Each area is available in the application and protected by the same institution, branch and role controls.

Customers and KYC

Individual, business and group profiles, identity evidence, documents, relationships, visits and controlled data imports.